Luis A. Zayas

I'm a

About

Business Soultions Engineer

Hey, I am a Business Soultions Engineer within the HR Systems Technical Team for SAIC.

  • Websites: www.LuisAZayas.com
  • Birthday: Oct 5, 1994
  • Age: 30

Resume

Summary

Luis Zayas

To build a long-term career providing high-quality and highly reliable work.

  • Working Remote in Palm Bay, FL
  • 321-961-0690
  • LuisZayasGuerrero@gmail.com

Education

Bachelor of Science -> Computer Engineering

Orlando, FL

University of Central Florida

& Associate of Arts

Palm Bay, FL

Eastern Florida State College

Skills

  • Bilingual in Spanish and English
  • Proficient in Microsoft Office, Sharepoint, Oracle Peoplesoft, Oracle Taleo, Oracle HCM Cloud, and Deltek T&E, Tidal
  • Automation Tools- UFT, UiPath, and Power Automate
  • Ability to maintain confidentiality and accountability
  • Well-versed in programming languages C, C++ and Java, HTML and CSS, JavaScript, Visual Basic
  • Detail-oriented
  • Outstanding Customer Service
  • Excellent interpersonal skills
  • Self-Motivated
  • Willingness to assume responsibility
  • Java/C++/C
  • Azure DevOps, Agile, RPA
  • “out-of-the-box” thinking

Professional Experience

HR Systems Technical Team–Business Soultions Engineer

Apr 2022 - Present

SAIC, Remote; Palm Bay, FL

  • Performed end-to-end testing—including regression, smoke, API, UI, automation, and security testing—within Agile sprints to validate functionality and support continuous delivery.
  • Designed and supported automated test frameworks for web applications, improving testing efficiency, traceability, and product quality in a fast-paced development environment
  • Spearheaded the annual enterprise-wide Single Sign-On (SSO) and encrypted certificate updates for the third consecutive year, securing access for approximately 24 critical applications
  • Maintained administrative access to systems while ensuring the protection of Controlled Unclassified Information (CUI), supporting compliance with security and data governance standards.
  • Collaborated with IT Application and Infrastructure service lines and MSPs to uphold service management policies and deliver secure, compliant IT operations
  • Provided expertise in business process analysis, system design, and translating functional requirements into technical solutions across complex technical enterprise environments.
  • Ingesting operational data to identify issues and ideally resolve automatically; automate routine practices, recognize serious issues faster and with greater accuracy, and streamline the interactions between IT service lines
  • Gathered and analyzed requirements for new and existing system integrations, ensuring alignment with business needs, technical feasibility, and security standards.
  • Coordinated with security and network teams to successfully whitelist email addresses and unblock network IPs through the firewall, ensuring uninterrupted access to critical resources.

Junior Automation Test Engineer

May 2021 - Apr 2022

SAIC, Orlando FL

  • Secured and on boarded as a full-time employee based on internship performance
  • UiPath: Automation Platform; Test Automation, Robotic Process Automation and Workflow Automation
  • Proficient using Azure DevOps; Overview, Boards, Artifacts, Repos, Pipeline and Test Plans
  • Continuous Integrations, Building, Testing and Deployment
  • Recommended and consulted with clients on the most appropriate graphic design
  • Created 4+ design presentations and proposals a month for clients and account managers
  • Able to create and maintain System Integration Testing, User Acceptance Testing, Regression Testing, API Testing, Data-Driven testing scenarios
  • Able to Analyze Business Requirements Functional Specifications, and Design Documentations, Test Strategies, Test Plans, and User Acceptance Criteria and contributed to Static Testing
  • Able to adapt to Agile Scrum Software Development methodologies with a cross-functional team approach.

Software Testing Intern

March 2020- October 2020

SAIC, Orlando FL

  • Unified Functional Testing (UFT) by Micro Focus versions 14.6 and 15.0 (UFT One) to create Automation Scripts from scratch
  • Utilized Agile, Scrum and Waterfall methodologies best practices, utilized Application Lifecycle Management (ALM), Octane, and Dev Ops testing management tools
  • Engaged in multiple high-level projects within the testing team executing regression, functional and system testing
  • Developed a defect report on defects identified/bugs found
  • Created Test Cases from Requirements, ran manual test cases, and used basic database
  • Developed numerous marketing programs (logos, brochures,infographics, presentations, and advertisements).
  • Managed up to 5 projects or tasks at a given time while under pressure
  • Recommended and consulted with clients on the most appropriate graphic design
  • Created 4+ design presentations and proposals a month for clients and account managers

Quality Assurance Test Operator

April 2019 - March 2020

Precision Test Solutions

  • Analyze and test military, aerospace and avionic components, handling up to 2,000 parts daily
  • Regular completion of jobs in high-profile environment through company authorization
  • Continuous monitoring of product test results and providing corrective actions to nonconforming parts
  • Disassembly of equipment including oscilloscopes, loadboards and multi-meters, and reassembly upon new jobs.