About

Business Soultions Engineer
Hey, I am a Business Soultions Engineer within the HR Systems Technical Team for SAIC.
- Click here to view PDF version
- Degree: Bachelor's Of Science
- Phone: 321-961-0690
- City: Palm Bay, FL USA
- Websites: www.LuisAZayas.com
- Birthday: Oct 5, 1994
- Age: 30
Resume
Summary
Luis Zayas
To build a long-term career providing high-quality and highly reliable work.
- Working Remote in Palm Bay, FL
- 321-961-0690
- LuisZayasGuerrero@gmail.com
Education
Bachelor of Science -> Computer Engineering
Orlando, FL
University of Central Florida
& Associate of Arts
Palm Bay, FL
Eastern Florida State College
Skills
- Bilingual in Spanish and English
- Proficient in Microsoft Office, Sharepoint, Oracle Peoplesoft, Oracle Taleo, Oracle HCM Cloud, and Deltek T&E, Tidal
- Automation Tools- UFT, UiPath, and Power Automate
- Ability to maintain confidentiality and accountability
- Well-versed in programming languages C, C++ and Java, HTML and CSS, JavaScript, Visual Basic
- Detail-oriented
- Outstanding Customer Service
- Excellent interpersonal skills
- Self-Motivated
- Willingness to assume responsibility
- Java/C++/C
- Azure DevOps, Agile, RPA
- “out-of-the-box” thinking
Professional Experience
HR Systems Technical Team–Business Soultions Engineer
Apr 2022 - Present
SAIC, Remote; Palm Bay, FL
- Performed end-to-end testing—including regression, smoke, API, UI, automation, and security testing—within Agile sprints to validate functionality and support continuous delivery.
- Designed and supported automated test frameworks for web applications, improving testing efficiency, traceability, and product quality in a fast-paced development environment
- Spearheaded the annual enterprise-wide Single Sign-On (SSO) and encrypted certificate updates for the third consecutive year, securing access for approximately 24 critical applications
- Maintained administrative access to systems while ensuring the protection of Controlled Unclassified Information (CUI), supporting compliance with security and data governance standards.
- Collaborated with IT Application and Infrastructure service lines and MSPs to uphold service management policies and deliver secure, compliant IT operations
- Provided expertise in business process analysis, system design, and translating functional requirements into technical solutions across complex technical enterprise environments.
- Ingesting operational data to identify issues and ideally resolve automatically; automate routine practices, recognize serious issues faster and with greater accuracy, and streamline the interactions between IT service lines
- Gathered and analyzed requirements for new and existing system integrations, ensuring alignment with business needs, technical feasibility, and security standards.
- Coordinated with security and network teams to successfully whitelist email addresses and unblock network IPs through the firewall, ensuring uninterrupted access to critical resources.
Junior Automation Test Engineer
May 2021 - Apr 2022
SAIC, Orlando FL
- Secured and on boarded as a full-time employee based on internship performance
- UiPath: Automation Platform; Test Automation, Robotic Process Automation and Workflow Automation
- Proficient using Azure DevOps; Overview, Boards, Artifacts, Repos, Pipeline and Test Plans
- Continuous Integrations, Building, Testing and Deployment
- Recommended and consulted with clients on the most appropriate graphic design
- Created 4+ design presentations and proposals a month for clients and account managers
- Able to create and maintain System Integration Testing, User Acceptance Testing, Regression Testing, API Testing, Data-Driven testing scenarios
- Able to Analyze Business Requirements Functional Specifications, and Design Documentations, Test Strategies, Test Plans, and User Acceptance Criteria and contributed to Static Testing
- Able to adapt to Agile Scrum Software Development methodologies with a cross-functional team approach.
Software Testing Intern
March 2020- October 2020
SAIC, Orlando FL
- Unified Functional Testing (UFT) by Micro Focus versions 14.6 and 15.0 (UFT One) to create Automation Scripts from scratch
- Utilized Agile, Scrum and Waterfall methodologies best practices, utilized Application Lifecycle Management (ALM), Octane, and Dev Ops testing management tools
- Engaged in multiple high-level projects within the testing team executing regression, functional and system testing
- Developed a defect report on defects identified/bugs found
- Created Test Cases from Requirements, ran manual test cases, and used basic database
- Developed numerous marketing programs (logos, brochures,infographics, presentations, and advertisements).
- Managed up to 5 projects or tasks at a given time while under pressure
- Recommended and consulted with clients on the most appropriate graphic design
- Created 4+ design presentations and proposals a month for clients and account managers
Quality Assurance Test Operator
April 2019 - March 2020
Precision Test Solutions
- Analyze and test military, aerospace and avionic components, handling up to 2,000 parts daily
- Regular completion of jobs in high-profile environment through company authorization
- Continuous monitoring of product test results and providing corrective actions to nonconforming parts
- Disassembly of equipment including oscilloscopes, loadboards and multi-meters, and reassembly upon new jobs.